Delivery - terms and conditions.
The goods ordered will be delivered to the address you provide at the time you place your order. It is solely your responsibility to make sure the delivery address you give us is correct and accurate.
We aim to get order to you as soon as possible but cannot accept any liability if the goods are late due to unforeseen courier problems.
Shipping times may vary and are subject to availability of stock. Our delivery time estimates are limited to mainland UK and may be subject to delays outside of our control.
Shipping cost is calculated and shown at the checkout.
Although Poppy's Pampas hopes to hear positive feedback, we know that some times things go wrong along the way. At Poppy's Pampas we want to make sure you are happy with your purchase and we therefore accept returns within 14 days of your order arriving. To be eligible for a return, your item(s) must be in the same condition that you received them. You will also need the receipt or proof of purchase.
To start a return, you can contact us on email@example.com. Items sent back to us without first requesting a return will not be accepted. Please note, the customer is responsible for packaging the product in a way so that it does not get damaged during transit and for covering the cost of return shipping. Please email if you would like to exchange your item.